Customer services
any business process that is dependent on information processing also
relies on IT support services.
Gen-iD™ recognizes that these are business critical systems that need
constant support.
Gen-iD™ offers 24/7 customer support. Whether it is the resolution of
user and technical problems or the development of existing systems to
meet new business demands, support from
Gen-iD™ can be relied upon at all times.
Consulting, systems integration and implementation
with its in- depth knowledge of IT applications,
Gen-iD™ provides customers with a complete consulting and systems
integration, optimization and implementation service. The focus is on
delivering solutions to quoted costs and timescales.
Gen-iD™ can maximize a customer's return on investment and ensure that
the system keeps pace with constantly changing business processes.
Application Development
At Gen-ID™, we are striving to understand changing customer needs. We
want to make our customers' lives easier by simply making technology
usable. We are proud to have solid Information Systems Professionals,
who with the help of world class tools and equipment, study, design,
develop, enhance, customize, implement, maintain and support various
aspects of Information Technology. We have the expertise and
experience to help you cut costs significantly without impacting
product quality or delivery schedules.
Gen-ID™ Software Solutions, is committed to provide ever increasing
levels of customer satisfaction by offering the highest quality in
database software development, e-commerce solutions, intranet design,
and after sales and other IT enabled services.
Gen-ID™ is involved in the development of fully customized
applications in both standalone and integrated environments, and can
build fully integrated applications that can compliment an
organizations' existing core environment.
The development and provision of such add-on modules provide a means
to address and rectify deficiencies in core applications. Such
modifications to the original application are in most cases not
possible or too expensive. The development of a standard front-end
environment is a popular use of Gen-ID™ development expertise whereby
the customer is able to update the look-and-feel of an application
without compromising the applications core back-end strengths.
Infrastructure services
a basic IT infrastructure underlies Gen-iD™ business unit can run the entire IT environment including taking care of the
day to day running of all systems; from hardware, software, operating
systems, data centers and networks.
Gen-iD™ has enabled many customers to significantly reduce support costs
and more efficient.
Network Solution
The usage of company resources more efficiently is one of the reason
why computer network should be implemented. Starting from a
preliminary study to determine what type of network work-best for a
specific company/institution. Design, implementation and up to
maintenance of computer networks, whether it is a LAN (Local Area
Network) or WAN (Wide Area Networks).
The Internet is really nothing more than a huge wide area network. On
that network, however, you can access an amazing variety of services
and data. You can send and receive e-mail around the globe, transfer
files, query enormous database, participate in special-interest group
and much more.
With the availability of the infrastructure which support the overall
connection to the Internet we also provide consultations on the
benefit that Internet offers, establishing your company presence on
the net; design, implement and maintain Intranet for your
company/institution.
|